Web

Step 1: Enter the domain name

Goto Channel Configuration > Web > Configuration

Here, enter the domain where you want to launch your chatbot.

Each account only supports one domain.

Sub-domains are allowed. Like blog.yourwebsite.com or help.yourwebsite.com etc.

Step 2: Paste the code snippet on your website

Copy the JS Snippet provided in this section, and paste it anywhere in your website's code between the <body> ... </body> tags.

You must include the snippet on every page you want your Chatbot to appear on.

If you DO NOT see your bot live:

  • Check if the bot status is "Active" i.e. switch is turned on.

  • Check if your bot has a deployed version. If not, deploy it once.

Installing using Google Tag Manager

If you use Google Tag Manager for all JS, follow these steps:

  1. Open Google Tag Manager

  2. Click “Add a new tag”

  3. Under “Tag Configuration” choose “Custom HTML”

  4. Paste the JS snippet in this section

  5. Under “Triggering” choose “All pages”

  6. Click “Save”

  7. Publish this tag

PreviousPublishing your botNextEmbed chatbots on website

Last updated