Action blocks

The Building blocks that bring your assistant to life

Personalise the chat experience with over 40 action blocks to choose from.

Collect Input

Collect input asks a question to a user which requires an answer

Form

Speed up the process of data collection with forms

Buttons

Branch out into various conversation flows & customer journeys with each button

Image Carousel

Display a set of images in a carousel for a quick and easy view

Send Email

Send out an email with a chat transcript to specific individuals

Slider

Let users select a number from a range of values

File Upload

Allow users to upload & share photos and documents via chat

Delay

Improve UX by adding a delay to manage the speed of the conversation flow.

Condition

Create independent decision trees based on the pre-defined conditions

Answer AI

Train the bot on intents and utterances to quickly answer FAQs

Set AI

LLM-based AI model to generate an response based on the prompt given.

Airtable

Provide personalised content by connecting & fetching Airtable data

Calendar

Select a date/date range from a date picker to schedule appointments

Human Handover

Seamlessly handover the conversation from the bot to a live support agent

Carousel

Display a set of cards to showcase items with specific CTAs

Salesforce

Creates a lead within Salesforce through a seamless integration

Trigger

Set a trigger to launch the right conversation at the right time

Send Message

Provides information to the user without needing a response.

Options

Allow the conversation flow to be branched into various paths based on user input

Code Block

Add custom code functions in your bot conversations

Service Call

Initiate a GET/POST call to other systems using APIs