> For the complete documentation index, see [llms.txt](https://docs.hellomoe.co.uk/knowledge-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hellomoe.co.uk/knowledge-centre/getting-started/welcome-to-moe-knowledge-base.md).

# Welcome to 👋 Moe Knowledge Base

Hey there! 🙋

We're here to support you throughout your journey of using our new product. We understand that it can be a bit challenging at first, but we've got all the resources you need. Whether you're a newbie or an experienced user, we've got you covered with detailed guides, helpful tutorials, and troubleshooting tips. Rest assured, we're committed to providing you with a seamless and enjoyable experience!

## The Basics

Hello Moe provides businesses with a self serve , or done-for-you, solution to boost their customer acquisition and support. Companies are able to qualify potential leads, automate interactions with customers, all enabled through our no code chatbot builder.

## Benefits of Hello Moe: <a href="#benefits-of-replycx" id="benefits-of-replycx"></a>

* Automate lead generation
* Scaling your support
* Answering FAQ
* Personal HR
* Booking more appointments
* Financial Assistant

## We offer the following features: <a href="#we-offer-the-following-features" id="we-offer-the-following-features"></a>

## Bot Builder <a href="#bot-builder" id="bot-builder"></a>

Create engaging conversations with Hello Moe. Our easy-to-use chatbot builder features a drag and drop interface, allowing you to build customised conversation experiences that span the entire customer journey.

<figure><img src="/files/9YtbSq8kHegfIOpIwoZC" alt=""><figcaption></figcaption></figure>

## Live Chat: <a href="#live-chat" id="live-chat"></a>

It is an interface where users can monitor all the ongoing as well as the historical conversations handled by the bot and agents.

<figure><img src="/files/zQD3pqDyJ7ZuO4Zqz3OX" alt=""><figcaption></figcaption></figure>

## App Market <a href="#app-market" id="app-market"></a>

Hello Moe provides a variety of third-party app integrations.

<figure><img src="/files/ozaaGuTSTCyI14MHpDEQ" alt=""><figcaption></figcaption></figure>

## Analytics: <a href="#analytics" id="analytics"></a>

It is a dashboard that visualizes the data captured by the bot / agent through a series of conversations in a graphical interface made up of cards. These cards can be further expanded to view more details of the card.

<figure><img src="/files/GqtkOUA4UtOWxSJDOPGP" alt=""><figcaption></figcaption></figure>
